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Mailchimp causes problems - delays and gateway Errors


Scully

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Since weeks I have read many threads complaining on either huge delays when it comes to the final order confirmation step in the front office. The same happend for some order state changes.

 

Some users also reported gateway errors, such as 504 gateway error.

 

At first it did not appear all this issues had the same cause. There were different PrestaShop versions involved with also different themes. Digging further into details it came clear that many installations used the MailChimp module. After uninstalling the module the problems disappeared.

 

It is not known to me wheter there is a fix for the module. At least I haven't found a thread with a solution. Since we don't use the module for us, we also haven't examined the modules code.

 

Maybe some MailChimp users might report their experiences.

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