Refunded order

[maheu]

Hello,

 

I have a question about invoices on Prestashop. I got an order which was terminated, so I refunded the money back to the customer. But in the invoice I don't see any note about this refund. I need it for my accountant.

What can I do?

 

Thanks in advance!

 

Cheers!

 

[bellini13]

what invoice are you referring to?

[maheu]

Hello!

 

Normal invoice which every customer gets after paying the order.

 

Cheers!

[bellini13]

you print every orders invoice and give that to your accountant?  surely there is an easier to give them your sales and expense information?

[maheu]

Unfortunately not. I have to have a document for every transaction. So if I pay something I have to show the invoice I got and if I recieve money, I have to give an invoice.....

[bellini13]

why not print the order details page in the back office that contains the refund information?

[Scully]

What we do: we print every payment in the invoice. So normally payment amount is the same as invoice amount. If we have a refund, we add the refund payment as payment with negative figures. And the payment information on the invocie reads like this:

 

Payment: Bankwire CHF 500.00, Bankwire CHF -500.00

 

It would also be feasible to readout the current order state and in terms it has been cancelled or refunded to add some more text for this condition. This would require some changes in the PDF controller as well as in invoice.tpl.

[maheu]

What we do: we print every payment in the invoice. So normally payment amount is the same as invoice amount. If we have a refund, we add the refund payment as payment with negative figures. And the payment information on the invocie reads like this:

 

Payment: Bankwire CHF 500.00, Bankwire CHF -500.00

 

It would also be feasible to readout the current order state and in terms it has been cancelled or refunded to add some more text for this condition. This would require some changes in the PDF controller as well as in invoice.tpl.

Thank you! I talked with my accountant and this way is fine.

 

Cheers!

[maheu]

Ok, I added now a payment (-20€) to a cancelled order, but the invoice stays the same. there is nowhere this minus payment.

[Scully]

Post your invoice or a screenshot.

[maheu]

Hello!

 

Here are the screenshots.

 

Cheers!

[Scully]

I quote myself:

What we do: we print every payment in the invoice

But where can I see you read out and print payments? I don't see them at all.

[Scully]

This is how it looks with our invoices. Note that the total amount of the invoice does NOT change. But in the header, all payments are shown, including the one with minus amount.

 

 

 

[maheu]

Ah, I didnt see that. And how can I read out the payments?

 

Cheers!

[Scully]

Insert this code at some appropirate place in your invoice.tpl

        {foreach from=$order_invoice->getOrderPaymentCollection() item=payment}
            {assign var=paycounter value=$paycounter+1}{if $paycounter > 1}, {$paycounter}. {l s='Payment: ' pdf='true'} {/if}
            {$payment->payment_method}: {displayPrice price=$payment->amount currency=$payment->id_currency}
        {foreachelse}
            {l s='Not yet paid.' pdf='true'}
        {/foreach}

[maheu]

Thank you so much!

[Scully]

Code above also inserts a payment counter if there is more than one payment. Mark topic as SOLVED if appropriate.

[maheu]

Sorry, where can I do that?

[Scully]

Post # 15 => Insert this code at some appropirate place in your invoice.tpl

Edited September 12, 2017 by Scully (see edit history)