chagui900 Posted September 8, 2017 Share Posted September 8, 2017 Hello everyone. I have Prestashop 1.6.1.16 and I write to them from Spain.Prestashop works perfectly but I have the gravisimo problem that there are certain visits that see the prices different from the real ones, I believe that without taxes and these visitors are within the territory Spain.I have reviewed the section Location and everything is correct.Can somebody help me?. Thank you. Link to comment Share on other sites More sharing options...
Scully Posted September 8, 2017 Share Posted September 8, 2017 Sounds like the setup in customer => groups. There you can set which customer groups see prices and if the prices are shown with or without tax. Usually the 3 defaul groups are visitors, guests and customers and are all set the same in terms of price display. Link to comment Share on other sites More sharing options...
chagui900 Posted September 8, 2017 Author Share Posted September 8, 2017 I think the problem may come from the visitor's IP to the web and geolocation. I understand that there are clients with devices with an IP that prestashop understands from outside of Spain. Therefore it does not apply the VAT of Spain. Link to comment Share on other sites More sharing options...
Scully Posted September 8, 2017 Share Posted September 8, 2017 You haven't answered to my hint at all. Link to comment Share on other sites More sharing options...
chagui900 Posted September 8, 2017 Author Share Posted September 8, 2017 You haven't answered to my hint at all. In the group of visitnates to the page are only some cases that have error in the price, not all .. Link to comment Share on other sites More sharing options...
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