flyclothing Posted September 7, 2017 Share Posted September 7, 2017 When using 1-click upgrade and downloading Prestashop.... Analyzing the situation...Shop deactivated. Now downloading... (this can take a while)[Ajax / Server Error for action download] textStatus: "error " errorThrown:"Internal Server Error " jqXHR: " " Link to comment Share on other sites More sharing options...
Scully Posted September 8, 2017 Share Posted September 8, 2017 We did a test upgrade from 1.6.1.15 to 1.6.1.17 wihout issues today. Have you upgraded the 1-click Upgrade Module before performing the upgrade itself? If yes - enable DEV mode to get the full error context. Link to comment Share on other sites More sharing options...
bellini13 Posted September 8, 2017 Share Posted September 8, 2017 give us a bit more information on the upgrade module settings you are using. are you allowing database and images to be backed up during the upgrade? if so, take your own backups and try the upgrade without it. also, how long does the upgrade take before it fails? it could be a resource issue where the php process is timing out lastly, check your servers php error log for any useful error messages Link to comment Share on other sites More sharing options...
flyclothing Posted September 8, 2017 Author Share Posted September 8, 2017 It has worked fine before but we are also having the server settings checked. The only thing we recently changed was the php to 7.0. It fails instantly upon downloading the package and gives the error above. We have everything turned off (or to "no"). I am going to check if the 1-click module needs updated. Jonathan Link to comment Share on other sites More sharing options...
flyclothing Posted September 8, 2017 Author Share Posted September 8, 2017 It ended up being a php.ini setting issue! Thanks to everyone who chimed in! PHP's max_execution_time setting has a high value or is disabled entirely (current value: 259200 seconds) [08-Sep-2017 19:58:16 UTC] PHP Fatal error: Allowed memory size of 33554432 bytes exhausted (tried to allocate 21383952 bytes) in /home/888888/public_html/modules/autoupgrade/classes/Upgrader.php on line 106 1 Link to comment Share on other sites More sharing options...
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