Saving data issue

[nicolacairone]

Dear all, my name is Nicola, I live and work in Italy and this is my first topic here.

I use Prestashop for my customers since 2015 and, since yesterday, I have a big problem with one of my e-shop.

 

When I try to save a new data (name, description, new product, does not matter...), my browser starts to work but after a few minutes, it displays an error.

 

Then, after a new login, the data was saved.

 

I tried with Chrome, Safari, Firefox. Everywhere the same problem. My Prestashop version is 1.6.1.12

 

Any suggestion? 

 

Thanks in advance 

 

[Scully]

my browser starts to work but after a few minutes, it displays an error.

 

"an error" is quite open end. The exact error message could help.

[nicolacairone]

"an error" is quite open end. The exact error message could help.

 

With Chrome (trying to translate from italian)

 

Page does not work

www.xxxxxxxxxxx.it did not send data.

ERR_EMPTY_RESPONSE

[Scully]

Have you used the forums search?

I found plenty of threads with ERR_EMPTY_RESPONSE

[nicolacairone]

Have you used the forums search?

I found plenty of threads with ERR_EMPTY_RESPONSE

 

I am sorry, thanks for your help  

[nicolacairone]

Have you used the forums search?

I found plenty of threads with ERR_EMPTY_RESPONSE

 

Scully, I found many threads about it, but no solutions. Eveything I found did not help me.

[musicmaster]

A one minute search links this problem to the "some tabs are not loaded correctly" error. Are you sure that isn't the problem in your case.

 

Short explanation:

All the tabs of the product page are loaded separately - each one is a separate file. However, when you submit a product they must have been loaded all otherwise you get this error.