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Cannot change password


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I have not used my Prestashop software for a while, and lost the password to login on the server. However, when I try to reset, I enter the email for the admin click send, then get an error message: 

 

There is 1 error
  1. An error occurred while attempting to change your password.
  2.  

 

Been like this for ages now, and cannot access the store admin at all... :-(

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  • 3 years later...

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