State Drop Down Default in Checkout (Alabama)

[kitsuperstore]

My 1.6 shop keeps getting customers checking out with Alabama as their state. Alabama is the default in the state drop down box and if they do not select the state to change it it does not give an error, it just creates the account as Alabama and then we have to contact them for their address.

 

Does anyone know how to change the default in the state drop down to be empty or instruct customer to Select State?

 

Thanks!

[Scully]

A "choose your country" would preferred imho. Which shop version do you have in use?

[kitsuperstore]

thanks for helping! i use 1.6.1.12

 

the country default is set to United States. i found in admin where you can set that one but it will not let me set state in the same way. it sure would be convenient if it did   i'm guessing i will have to code this in somewhere. the only other thought i had to try is put a state starting with letter A and write something in there but it wont look right.

[Scully]

We have this code in address.tpl:

            {if $field_name eq 'State:name'}
                {assign var="stateExist" value=true}
                <div class="required id_state form-group">
                    <label for="id_state">{l s='State'} <sup>*</sup></label>
                    <select name="id_state" id="id_state" class="form-control">
                        <option value="">-</option>
                    </select>
                </div>
            {/if}

Note the following line

 <option value="">-</option>

I have in mind we added this for the exact mentionned reason. A slash would be the first selected value, since it's not valid, an error would occur when not choosing a valid state.

Report back.

Edited August 23, 2017 by Scully (see edit history)

[kitsuperstore]

hmm, my code is slightly different there. i do have the same option value line but it is not showing up first, it shows Alabama. here is my code there:

 

            {if $field_name eq 'State:name'}
                {assign var="stateExist" value=true}
                <div class="required id_state form-group">
                    <label class="control-label col-sm-4" for="id_state">{l s='State'} ^*</label>
                    <div class="col-sm-6">
                    <select name="id_state" id="id_state" class="form-control">
                        <option value="">-</option>
                    </select>
                    </div>
                </div>
            {/if}

[Scully]

Is Alabama the first in ascending order or is it the state your are located? And can you post the pice of source from your browser which shows it?

Edited August 23, 2017 by Scully (see edit history)

[kitsuperstore]

Alabama is the first in alphabetical order. For some reason i cannot post a screenshot here. it is kitsuperstore.com. thanks!

[Scully]

Just created an account and looked at add first address.

State is -

Country is: United states

 

Everything fine with normal address form.

 

BUT: When it comes to checkout, you don't have prestashop default, instead I guess you have setup a custom checkout module. You should have notead this in your intial post. We cannot guess the setup. Check the tpl code of this module. You have the code above, you can use it the same way.

Edited August 23, 2017 by Scully (see edit history)

[kitsuperstore]

thanks for your reply. sorry the company that built the site must have done a custom checkout. are you saying i can overwrite that snip of code with your code?

[Scully]

Yes you can, as long as you have found the piece of tpl where the old code is.