PS 1.6.1.16 Advanced Cart Rule for Free shipping does not really work ?

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Hi

 

I have a cart rule that offers free shipping with select shippers when customer buys a specifc product.

The Cart rule has no code associated so it should be applied automatically.

 

The Cart Rule is:

Country must be X (Denmark in this case)

The Shipper must be three of seven options selected.

Customer Group must be (visitor, Customer and other relevant groups (some groups are not elegible for this rule))

A Specific Product must be in the customer basket.

 

The Cart Rule Action is:

Free Shipping (nothing else selected)

 

 

in the checkout:

on page 1 the discount is mentioned in the resume as an available option, but it is not clickable as it has no code (for auto add).

the shipper selection step, the free shippers correctly show up as free to the customer.

 

but even if the customer selects one of these free shippers the order total still adds shipping cost, as if the voucher is never automatically added....

 

Can anybody tell me what could be the cause of this issue ?

 

Regards

OhmegaStar

[prestahero.com]

I just check the issue on my Preastashop 1.6.1.7

It's working without any problem, when you leave discount code blank the rule will be applied to the shopping cart if it's satisfied all the conditions you set at backoffice

I think you should try to check and make sure all conditions are satisfied when you try to place an order with the free shipping rules

[[email protected]]

Hi ets-soft,

 

I'm sure all conditions are satisfied. I did have issues with the rule while configuring it, so at one point the rule had a voucher code, so users would have to add it manually. I removed the voucher code during tests of the rules. but maybe that does not relly remove it in the backend.

 

I'll try to recrete the rule from scratch, deleting the rule that is causing issues - hopefully i can then get it to work too..

 

thnks for testing and verifying it works with your version.

 

Regards,

 

OhmegaStar

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So i tried recreating the rule, and it stil does not work in the end.

 

:-( ill have to try adding the conditions one at a time untill it breakts then.

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It turns out the rule works fine in one page checkout mode, but not in 5 step checkout.

 

Seems like a bug to me.

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Forge BUG http://forge.prestashop.com/browse/PSCSX-9546