ninaKrea Posted August 16, 2017 Share Posted August 16, 2017 I don't know in which case the problem occurs. But from time to time the invoice pdf for new orders is missing. And the database entry in orders for invoice_number and invoice_date ist empty. I can manually fill the fields in database, but how can i then generate the pdf invoice? Is there someone with the same problem? Link to comment Share on other sites More sharing options...
Scully Posted August 16, 2017 Share Posted August 16, 2017 Could you please mention you prestashop version. Have you looked into your webservers error log? It might give you a hint. Look at the timestamps when the invoice creation took place. Report back with more details on you setup. Link to comment Share on other sites More sharing options...
bellini13 Posted August 16, 2017 Share Posted August 16, 2017 When this happens, what is the first order status for this order? Link to comment Share on other sites More sharing options...
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