peggy king Posted August 10, 2017 Share Posted August 10, 2017 Ran upgrade per title. All my photos are gone from the web site. They are still visible via back office "products" and they are still there when I open my 3rd party Store Manager. So I'm certain the database is not affected. When I click on an item on my web page I get a 404 error instead of the item page. I'm told it appears the theme is not compatible with the upgrade. I'm using: specialdev225-bootstrap version 1.0 Designed by SpecialDev What do I need to do to make the theme work? Is my only option to pay for a new them and then go through the hassle of getting it to my liking again? Will my 3rd party add ons till work on the new theme? Or is this some other problem entirely. Link to comment Share on other sites More sharing options...
bellini13 Posted August 10, 2017 Share Posted August 10, 2017 if your theme worked on PS v1.6.1.13, then it should work on .16 You should contact the author of the theme Link to comment Share on other sites More sharing options...
peggy king Posted August 10, 2017 Author Share Posted August 10, 2017 thank you for your response. I wrote the developer last night before going to sleep and when I got up this morning - they had fixed my problem! My site now works. Now that's what I call service. 1 Link to comment Share on other sites More sharing options...
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