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Product list deleted in backoffice but still present in frontoffice


bobdalowski

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Hello, it's my first thread on this forum. I hope that someone will be able to help me!

 

I just encountered an "invalid token" situation and I lost my entire product list in the backoffice.

I cannot find them anywhere even in the monitoring tab. However those products are still present in the frontoffice and I am still able to make orders of thoses " ghosts products"

 

Is there anyway to get the product list back or to delete them from the frontoffice to avoid duplicate products in my prestashop.

 

Thanks for your help

Bobdalowski

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Always mention your prestashop version in use. There are no David Copperfields here.

 

Most likely your products are NOT deleted but due to a misconfiguration you get an invalid token.

Have you tried to log out from back office and login again?

What have you changed before the error occured at the first place?

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