Can't save e-mail translations

[oraziodevita]

Hi!

I have an issue with e-mail translations, but I'm new to PrestaShop so I don't know if I'm doing something wrong during the procedure.

 

The problem is: everytime I try to save the changes I've made to the e-mail modules' translations, PrestaShop redirects me to the index of my website without saving anything. This happens both if I "Save" and if I "Save and Stay." This mean it doesn't save any texts alterations nor HTML ones.
I've experienced this issue with the e-mail translations of both my theme and the bootstrap one.

 

Hopefully you can help me.

[Ausgirl]

I have the same problem with the email translations, click save, redirects to website with admin address in the address bar and says... Page cannot be found.

It doesn't save at all.

 

I upgraded from 1.7.1 to 1.7.2.0 thinking that might fix the problem but it didn't, no errors show in the error log, cache cleared, tried doing it manually in the files but it doesn't change.

 

It would be good if it worked straight from the back office.

 

Can anyone help please

[Ausgirl]

I saw a thread on this a few weeks ago, someone from PrestaShop put in a forge ticket. Now I cant find that thread here in the forum nor can I find it in the forge. Silly me forgot to save the thread. I'm obviously punching in the wrong keywords searching

 

This seems to be a common problem, surely someone has a fix for this or maybe knows the thread I'm referring to?

 

Thanks

Edited August 11, 2017 by Ausgirl (see edit history)