Paypal not sending transaction data back to site

[bpenther]

Hi,

 

I have been having this intermittent issue for over a year (once every few months) - however, yesterday it happened with every order on our site (10+ orders)

 

I'm using PS 1.6.1.6 and version 3.11.4 of the PayPal module in an iframe.

 

The customer checks out and pays, but no order is created in BO and the items remain in their shopping cart. We therefore have no idea they've placed an order other than the PayPal confirmation email.

 

I assume it's something to do with the response back from PayPal. I've ruled out a server issue as I'm running another shop on the same server with PS 1.6.1.11 and the same PayPal module worked fine all day yesterday. I checked for file changes in the past 3 days and none of the PayPal module files have been changed/hacked.

 

I would appreciate any help.

 

Thanks,

Ben

[Guest]

We had the problem yesterday, OK today though. I did see a message on Payapl they were doing some mainteneance to do with IPN;s so perhaps that was the issue

[bpenther]

Thanks for your reply. It does seem to be working fine again.

Edited July 22, 2017 by bpenther (see edit history)