Libra Posted July 8, 2010 Share Posted July 8, 2010 Just had an email from a customer who has said how does he add products to the cart - so I give an explanation of how to do it and say then just click the green 'add to cart' button.His reply, ''what add to cart button? can't see anything like that'' Can anybody suggest why he is not seeing it? This is the site.http://www.impactflies.com/presta/ Link to comment Share on other sites More sharing options...
rocky Posted July 8, 2010 Share Posted July 8, 2010 I have no idea. I just tested your website in IE6, IE8, Firefox, Chrome, Safari and Opera and the green "Add to cart" button was clearly visible in all of them. Can you ask the customer for a screenshot of the homepage, product listings or product page? Link to comment Share on other sites More sharing options...
Libra Posted July 8, 2010 Author Share Posted July 8, 2010 It turns out the customer had been looking at an old zen cart version of the site that was put in showcase mode after I made the switch to Presta, it still lives in a different directory - you would of thought he might have noticed the difference in appearance, not to mention the great big message I put on the old home page saying 'click here to go to the new site to purchase' and not forgetting the fact that he had ALREADY registered on the new site after being sent an email advising customers of the move!! :-S You couldn't make it up - I wonder if he is allowed money and sharp things? Link to comment Share on other sites More sharing options...
rocky Posted July 8, 2010 Share Posted July 8, 2010 Please edit your first post and add [sOLVED] to the front of the title. Link to comment Share on other sites More sharing options...
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