Atteso Posted June 30, 2017 Share Posted June 30, 2017 Hello, I have a problem and I would like to ask you for help. I was searching the forums but did not find any relevant answers. I would like to change/edit the order of automatic emails, that are sent after customer makes an order. I can edit the email templates (e.g. change the content & style) but I can't achieve what I want. I would like to create a new HTML & TXT email template and assign this template as the order confirmation. And after I manually check the order and manually confirm, I would like to send order confirmation as it is now. Is there a way how to do this? Or is there a module to achieve this? Thank you for any help. Link to comment Share on other sites More sharing options...
Atteso Posted July 3, 2017 Author Share Posted July 3, 2017 I partially solved this, but the solution has a bug or problem. I is in a separate thread located here: https://www.prestashop.com/forums/topic/617947-insert-customer-order-shortcodes-into-new-order-state-email/ Link to comment Share on other sites More sharing options...
Scully Posted July 5, 2017 Share Posted July 5, 2017 (edited) Changing the order_confirmation email or send this email in another order state isn't easy at all. Trying to replace the template for the initial confirmation is also not recommended. The recommended way would be, to strip out all from the original order_conf and make beforehand a copy of those two files and use them in a later order state. We've rewritten the email handling completely so order-confirmations can be sent at any state to any e-mail adress (even 3rd parties). Contact me by personal message if you are interested in a solution. Edited July 5, 2017 by Scully (see edit history) 1 Link to comment Share on other sites More sharing options...
Atteso Posted July 10, 2017 Author Share Posted July 10, 2017 Changing the order_confirmation email or send this email in another order state isn't easy at all. Trying to replace the template for the initial confirmation is also not recommended. The recommended way would be, to strip out all from the original order_conf and make beforehand a copy of those two files and use them in a later order state. We've rewritten the email handling completely so order-confirmations can be sent at any state to any e-mail adress (even 3rd parties). Contact me by personal message if you are interested in a solution. Hello Scully, thanks for info. I've sent you a message. Link to comment Share on other sites More sharing options...
Scully Posted July 10, 2017 Share Posted July 10, 2017 @Atteso: Check your mailbox and have a good evening. Link to comment Share on other sites More sharing options...
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