Jump to content

Problem with Payment Section of Orders


cscreenstore

Recommended Posts

Hello,

 

I ran a test order using the eway gateway and everything went through correctly, I received the thank you for the order email, but also received a Payment Processing Error email.

 

When I checked in the Back-office I found under the Payment section - Warning $4,369.00 paid instead of $43.69. The order totaled $43.69 and that is the correct amount charged through to the gateway. When I click on the Details it says:

 

Card Number  Not defined
Card Brand  Not defined
Card Expiration  Not defined
Card Holder  Not defined
 
Please see attached image.
 
Can anyone help me with this problem. Thanks
 
 
Kathleen

post-1056129-0-29173100-1498805604_thumb.jpg

Link to comment
Share on other sites

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
×
×
  • Create New...