Links within email templates are messed up - e.g.: admin/{shop_url}

[Fred Fournier]

Hello everyone,

 

 

I'm dealing with a strange issue on my Prestashop version, which is 1.6.1.14 (almost freshly installed).

 

 

Within email templates each variable which involves a URL, like {shop_url} or {product_link}, looks like this inside the html editor: https://www . myshop . com/admin/{shop_url}.

 

 

According to this setup, the final clickable link embedded into the email body is: https://www . myshop . com/admin/https:/www . myshop . com (we can also notice that there's only one slash after the second "https:" occurrence, which is weird too...)

 

 

All my attempts to delete links before variables have been vain... Whenever I save within the "Localization->Translations->Email template translations" page everything is restored the wrong way.

 

 

What can be the culprit?

 

 

Thanks for any help.

Edited June 27, 2017 by Fred Fournier (see edit history)

[nathanielleee]

im having a similar issue. I have installed on my main domain but all email links are showing another company (test domain). The shop_url is changed in the database and in back office im not sure what else to change

[Scully]

Post one corresponding .tpl file here and we'll find the problem. Maybe you have hardcoded links in your mail template files...

[toydoy]

I have same issue on 1.7.2.

Any solution for this?

[Darius1990]

same problem in PS 1.7.4.4