ltodtm Posted June 14, 2017 Share Posted June 14, 2017 Hello everyone, we use Prestashop 1.6 version and suddenly website has crashed. We checked error log and found this: [14-Jun-2017 05:53:55 UTC] PHP Fatal error: require_once(): Failed opening required '/home/dtmdesig/mobilado.ro/shop/config/bootstrap.php' (include_path='.:/opt/alt/php54/usr/share/pear:/opt/alt/php54/usr/share/php') in /home/dtmdesig/mobilado.ro/shop/config/config.inc.php on line 66 We uploaded manually file bootstrap.php , website worked for few seconds than is again in 500 error. After check, file bootstrap.php is missing. Again re-uploading, working a few seconds and crashing. Why is this bootstrap.php deleting? Any idea please. Thanks. I also tried to remove cache/class_index.php Link to comment Share on other sites More sharing options...
fitgura Posted June 14, 2017 Share Posted June 14, 2017 If you can reach you admin surface go to advanced preferences and force regenerate template/clean cache etc... than try f5/shift+f5 and reload your site.. Link to comment Share on other sites More sharing options...
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