Retrieving login password without reseting it?

[smooth]

Hi All,

We are having some problem on Paypal, whereby after customers completed an order, Paypal will not notify us about the payment, which means that there are no order being placed in the BO. This is quite suddent, and since we are still trying to research on the forum and ourselves to see how can the problem be solved, we are thinking about placing an order on customer's behalf, as some of our customer are not happy for not being able to receive loyalty points and notification, since there are no orders being created

Is it possible for us to retrieve customer's login password thru the backoffice, or any of the database table? so that we can login and place an order on customer's behalf without having to reset customer's password, so to have lesser interuption on customer's shopping experience.

Thanks a million in advance... hope someone can point out how can we retrieve the password without resetting it

[MrBaseball34]

NO, the passwords are one-way hash, The way it works is the system encrypts the password entered at registration and stores it.

Then when a customer logs in, it encrypts the password they entered when logging in and compares it to the store encrypted registration password

There are *some* PHP password decryption routines out there, but I wouldn't count on them.

[rocky]

The free SuperUser module lets administrators log in as customers and place orders for them.

[deech123]

Rocky

wonderfull only when installing the module I get :
Hack attempt (Tab->name is empty for default language)

so any idea?

thx

[rocky]

You're not the only one to get this error. Have a look at the thread for the SuperUser module here. It appears you must set your default language to English before installing it, then you can change the default language back to another language, or you can modify the code as in this post.