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Orders fail to export


MattYou

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Hello,

My prestashop version is 1.6.1.6. After I selected the orders and clicked the export button, then the page went dead.

This is the error message. ERR_INVALID_RESPONSE

However, nothing happen when I export the products.

 

How to fix this problem? Thanks.

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Did you try to  BO / advanced parameters/ preformance menu

 

clear the cache and force regenerate template, after that try to export..

 

also just try to export just a small quantity of orders  (set date from-to)

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Thanks for your reply, fitgura, but I had already done that before. Nothing happened.

However, I just found that I can export orders in Safari, but can't do that in Chrome and Firefox.

Any idea?

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well, I suggest  "auto" upgrade your PS to 1.6.1.13 latest as we do always.

 

I check it out under FF and Chrome to and works perfectly....

 

May you check ans share your config information  (What php and mysql/mariadb version you use..??

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