genweb Posted May 30, 2017 Share Posted May 30, 2017 Hello. I wanted to share a 3mb file in the forum, but upload says my file is too big. As you can see in screenshot, it also says that I can upload up to 97.23Mb and max single file size 16Mb http://i.imgur.com/gNwesUu.png Is anything wrong with my account? Thank you! Link to comment Share on other sites More sharing options...
0 Antoine F Posted June 1, 2017 Share Posted June 1, 2017 Hello genweb,Could you please try again and tell me if it works now? If not, I'll need to make a new ticket on the forge to report the issue to the dedicated team?Thank you. Link to comment Share on other sites More sharing options...
0 genweb Posted June 2, 2017 Author Share Posted June 2, 2017 Hello genweb, Could you please try again and tell me if it works now? If not, I'll need to make a new ticket on the forge to report the issue to the dedicated team? Thank you. Hello Antoine, thanks for your reply. I just tried it and it seems the problem is still there. Regards. Link to comment Share on other sites More sharing options...
0 Antoine F Posted June 2, 2017 Share Posted June 2, 2017 Hello Antoine, thanks for your reply. I just tried it and it seems the problem is still there. Regards. I've tried to do modifications on your profile to fix the issue, it seems that it's not working. I'm reporting the issue to the webmarketing team. In my mind, it's not a new issue (I mean it's not due to the new website). Unfortunately, few members have this kind of issue too and there is nothing wrong with your account in my opinion. We're sorry for the inconvenience. Antoine Link to comment Share on other sites More sharing options...
0 genweb Posted June 11, 2017 Author Share Posted June 11, 2017 I've tried to do modifications on your profile to fix the issue, it seems that it's not working. I'm reporting the issue to the webmarketing team. In my mind, it's not a new issue (I mean it's not due to the new website). Unfortunately, few members have this kind of issue too and there is nothing wrong with your account in my opinion. We're sorry for the inconvenience. Antoine My forum account is old (4 years) and I had some problems to restore password some weeks ago in the new website. I wonder if this can be the reason. I'll use a workaround while waiting. Thank you very much! Link to comment Share on other sites More sharing options...
Question
genweb
Hello.
I wanted to share a 3mb file in the forum, but upload says my file is too big.
As you can see in screenshot, it also says that I can upload up to 97.23Mb and max single file size 16Mb
http://i.imgur.com/gNwesUu.png
Is anything wrong with my account?
Thank you!
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