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products images are broken


amanyosit

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hi

 

I faced issue with new products section the image show broken so I follow some instruction to solve this problem by  Regenerate thumbnails but unintentionally all products images are show as a broken images 

 

could you please help me with that ?

 

thanks..

post-1399377-0-56655900-1494761091_thumb.png

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Hard to help you without seeing the real thing.

 

Regeneration creates images in different sizes. So the first question is: what sizes are you missing? It may be that you have accidentally switched off some sizes in your images settings page.So you should check the source code of a page to see which image name extension is not there and check the image settings for that size.

 

Another possibility is that images have been deleted but not re-generated. This might be a simple timeout - that can be solved by clicking the option to regenerate images while not deleting existing ones. It could also be some software error - but that chance is low.

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