Need help cusomter information page

[briscochan]

hi i am new in prestashop... my version of prestashop is 1.6.1

 

when i m trying to be the user testing to my site,... the box that need to be fulfill by user is unrelevant and doesnt have any other option to type or whatsoever for more detail please seee the images i just uploaded... 

 

i can't find the the box to fulfill the zip postal code and the state .... this step is very important without fulfill the complte information of user ,, the customer can't purchase of any product in my site.... what is the main problem of it... 

thanks... 

 

 

 

also my version of prestashop is outdated... should i upgrade it to 1.7 for more stable and better experience?.... 

 

 

Edited May 10, 2017 by selectshop.at
caps loc letters removed from topic title (see edit history)

[briscochan]

Hi,

 

I think the zip code is disabled or commented.

Can you please send me your shop url, I will try to inspect the code.

 

No, your version is not outdated. 

The 1.6 is more stable than 1.7 right now.

Your are not the only one using 1.6 .

hi my site is 

http://www.klikprinter.com

 

try to purchase any product you will know my problem... 

 

 

thanks 4 ur help , lookin forward your answer.... 

regards... 

[briscochan]

I see you are using the guest checkout.

Yes I don't see any zip code in the template.

Try to copy tpl files related to address from the default-bootstrap again to see what will happend.

hi sorry im afraid i dont get it what u mean... can u explain to me once again with screenshot... thanks in advance..