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Prestashop 1.6.1.6 Installation Failure Error 500 on hastgator


Ed__03

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I am trying to install Prestashop 1.6.1.6 on my HostGator hosting which had PHP 5.6. But when i try to start the installation by going to www.mysitename/install i am getting Error 500. What could be the problem? 

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there could be different causes of 500 server internal error.

It could be your server itself, it also could be something from PrestaShop.

 

You may try to set _PS_DEV_MODE_ to true in file /config/defines.inc.php to see if there is any further error to indicate where it is from.

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Now I read some article saying its because of permissions. My files have 0666 and i changed to 0644 and i managed to install the Prestashop, but the site is loading very slow. The dashboard is worse. I dont know what is the problm now

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 I checked the error logs in cpanel it showed this /public_html/index.php" is writeable by group.. So i googled about this and they said its a permission problem. So i changed my files who had 0666 to 0644 but i ddnt change all.

So after that i managed to run Prestashop . But the problem is the site is loading very very slow, worse the dashboard sometime its not opening at all. So im thinking maybe there are files I ddnt change permissions.

Are the files supposed to have 0699 or 0644? And if its 0644 hw can i change all the files at once?

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PrestaShop recommended permission is as following

 

Folders: 755

Files: 644

 

But it may related to your server or platform configuration - the actually user/group used for the web application.

You may also consult with technical support of your hosting service if are you sure it is permission related issue.

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