pjssms Posted June 29, 2010 Share Posted June 29, 2010 Hello,when creating a new article the big image is not being created. I have done by ftp to upload a file called thickbox... and then it shows but from the backoffice it doesn´t work.Any clue about how to solve this ?.Thank you, Paulo Santos Link to comment Share on other sites More sharing options...
rocky Posted June 30, 2010 Share Posted June 30, 2010 Perhaps the Thickbox size hasn't been linked to products. Go to Preferences > Images > Thickbox and check that "Products" is ticked. Link to comment Share on other sites More sharing options...
pjssms Posted June 30, 2010 Author Share Posted June 30, 2010 i have 1 small 45 px 45 px 2 medium 80 px 80 px 3 large 300 px 300 px 5 category 500 px 150 px 6 home 129 px 129 px 7 large_scene 556 px 200 px 8 thumb_scene 161 px 58 px so i assume that the format thickbox is missing. What is normal size to thickbox ? Link to comment Share on other sites More sharing options...
rocky Posted June 30, 2010 Share Posted June 30, 2010 The thickbox size is normally 600px x 600px. Link to comment Share on other sites More sharing options...
patrmich Posted July 7, 2010 Share Posted July 7, 2010 Hi pjssms,I have the same problem as you reported :- when I add an image to a product, every (small) image is generated apart from the thickbox image- so, no image is displayed in the thickbox- if I regenerate the thumbnails, then the thickbox image is generatedBut, of course, it is not a good solution to regenerate the thumbnail each time I add an image to a product.Since you posted tour question, did you find a way to solve the matter ?Thank you in advance for any reply.Patrick Link to comment Share on other sites More sharing options...
pjssms Posted July 8, 2010 Author Share Posted July 8, 2010 After having set the thickbox image as tolds by rocky it started to work ok Link to comment Share on other sites More sharing options...
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