backoffice > Orders >Shopping Carts > error

[mindas]

Hi, Could someone help me on this one?

 

the prestashop version 1.7.0.6

 

/admin/index.php?controller=AdminCarts&token=58...

 

When I click on  Orders >Shopping Carts  I get this error.

 

[PrestaShopException]

Invalid address #13
at line 441 in file classes/Address.php

436.             // if an id_address has been specified retrieve the address437.             if ($id_address) {438.                 $address = new Address((int)$id_address);439. 440.                 if (!Validate::isLoadedObject($address)) {441.                     throw new PrestaShopException('Invalid address #'.(int)$id_address);442.                 }443.             } elseif ($with_geoloc && isset($context->customer->geoloc_id_country)) {444.                 $address             = new Address();445.                 $address->id_country = (int)$context->customer->geoloc_id_country;446.                 $address->id_state   = (int)$context->customer->id_state;

• AddressCore::initialize - [line 197 - classes/tax/Tax.php] - [1 Arguments]
• TaxCore::getProductEcotaxRate - [line 721 - classes/Cart.php] - [1 Arguments]
• CartCore->getProducts - [line 3860 - classes/Cart.php]
• CartCore->isVirtualCart - [line 1790 - classes/Cart.php]
• CartCore->getOrderTotal - [line 1708 - classes/Cart.php] - [2 Arguments]
• CartCore::getTotalCart - [line 860 - controllers/admin/AdminCartsController.php] - [3 Arguments]
• AdminCartsControllerCore->getOrderTotalUsingTaxCalculationMethod - [line - ] - [2 Arguments]
• call_user_func_array - [line 333 - classes/helper/HelperList.php] - [2 Arguments]
• HelperListCore->displayListContent - [line 162 - classes/helper/HelperList.php]
• HelperListCore->generateList - [line 920 - controllers/admin/AdminCartsController.php] - [2 Arguments]
• AdminCartsControllerCore->renderList - [line 2067 - classes/controller/AdminController.php]
• AdminControllerCore->initContent - [line 201 - classes/controller/Controller.php]
• ControllerCore->run - [line 366 - classes/Dispatcher.php]
• DispatcherCore->dispatch - [line 95 - admin/index.php]

 

I installed this version, no upgrades or so.

Theme classic

 

Please help me if You can!

Thanks!

[shokinro]

From the error message, there seems a problem with address used in the shopping cart.

If it happens to specific shopping cart, then it might be problem of data, otherwise it could be bug of PrestaShop.

 

Suggest you use the latest version of PrestaShop 1.7.1.1 if you are installing new store.

Edited May 4, 2017 by shokinro (see edit history)

[mindas]

It is a live store with products, not new anymore.

Upgrade? Was looking for instructions, did not find it yet.

 

Error happens when I press in admin panel menu  SELL > ORDERS > CARTS

 

From the error message, there seems a problem with address used in the shopping cart.

If it happens to specific shopping cart, then it might be problem of data, otherwise it could be bug of PrestaShop.

 

Suggest you use the latest version of PrestaShop 1.7.1.1 if you are installing new store.

[shokinro]

then you will have to debug the code to find out which record of the data causes the issue.

I guess the address might be empty or 0, or an ID that does not exist in some of the shopping cart records.