[SOLVED] Help isolating my problem

[noesac]

Hi all,

I've actually found a number of threads that will probably help me with my problem....

The challenge for me has been trying to understand the terminology:)



Basically I have two issues:

1) Firstly, when you navigate to the link above, the image that is displayed is too small, even though I uploaded a bigger one

--I'm confused here because I'm not sure whether this is considered the "thickbox"? Or is it only a "thickbox" once you click on it (the pop-up)? Or is this called a thumbnail? It's too big to be a thumbnail!

2) When I click on it, the pop-up box appears (the thickbox?), and when I do a copy and paste into Photoshop, I notice that white space has been added? Why has white space been added when the image was already much larger than it is being displayed right now!? I thought white space would only be added if the original image was too small? If it doesn't even exceed the size of the thickbox then why is it being modified at all?




Now as mentioned there's a number of threads that I think help solves my problem but the confusion about terminology has got me in a spin!!

http://www.prestashop.com/forums/viewthread/59761/general_discussion/solved_product_image_enlarge

http://www.prestashop.com/forums/viewthread/48325/configuring___using_prestashop/solved_increase_fullsize_product_image

http://www.prestashop.com/forums/viewthread/42722/general_discussion/thumbnail_picture_too_small

[rocky]

As far as I can tell, everything is working as it should. The original file you upload here is 300px x 367px. Since this is less than 600px x 600px (the "thickbox" or pop-up size), white space is added to make it 600px x 600px. Since the height of the image is greater than the "large" non-popup size of 300px, the image was resized to 245px x 300px, then white space was added to make it 300px x 300px. You need to remove the white space from the original image so that the height is 300px if you want the height to remain 300px. If you want to change the size of the thumbnails, you can go to Preferences > Images.

[noesac]

Thanks Rocky.

That's what I'm trying to figure out, is that first picture there considered a thumbnail?

I guess that's what confuses me, when I think of thumbnails I tend to think of very tiny little boxes... (e.g. like on the home page, etc.)

[rocky]

Yes, every image is considered a thumbnail, even the big image in the thickbox, since it is a resized version of the original uploaded image.

[noesac]

Ok so which particular image type do I need to increase if I want the product to be as large as possible.

There's 8 to pick from and I'm still not entirely sure which one it is:)

Cheers

[rocky]

The big image on the product page is the "large" size. The thumbnails underneath the big image are the "medium" size. The pop-up image is the "thickbox" size.

[noesac]

Ok thanks, out of curiousity why is the default set to 600 x 600 (when it's only 300 x 300)?

Or...did I set that a long time ago and forget about it...?

Anyway mine is set to 600, but it's still quite small, any ideas what's happening here?

Cheers

[rocky]

The "large" size is 300px x 300px by default and the "thickbox" size is 600px x 600px by default. If it is different on your site, you must have changed it. Note that if you change the "large" size, you must also edit your global.css and change the size in the /* product.tpl */ section:

#primary_block #image-block img#bigpic { 
   cursor: pointer; 
   height: 300px;
   width: 300px
}

[noesac]

Thanks Rocky, looks like it was the 600x600 issue that was causing the problem...all fixed now!

Thanks again, I will mark as [sOLVED]