ustepper Posted April 23, 2017 Share Posted April 23, 2017 Hi, I have a strange issue on checkout http://ustepper.com/shop. People from Canada can't go to payment, since it says no carriers are available for their address. I have had people ordering from Canada in the past, and nothing has been changed in the shop's carrier or location databases. The different countries are ordered into Zones, where Canada is in zone 6 together with for example USA. I can place orders for USA, but not for Canada. Do any of you have an idea of what is going on here? Thanks! Link to comment Share on other sites More sharing options...
ustepper Posted May 5, 2017 Author Share Posted May 5, 2017 Now I also have the same issue for Italy... Link to comment Share on other sites More sharing options...
ustepper Posted May 5, 2017 Author Share Posted May 5, 2017 I have looked in the code, and the alert fits with "Carrier::SHIPPING_PRICE_EXCEPTION". However, this does not make any sense, since the price range is okay. I have even tried to NOT disable carrier when out of range. Still I can't order for Italy and Canada now... I have made no changes to the shop, and it worked fine just some weeks ago. Link to comment Share on other sites More sharing options...
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