Prestashop 1.6 to 1.7 import problem

[Asterios1989]

Hello we have a shop in 1.6. We create a new one in 1.7 but we can't make import from 1.6 to 1.7 categories and product. we have the following problem

• Technical error: Unexpected response returned by server. Import stopped

Do you have any idea of this?

[musicmaster]

This is an AJAX error message. There must be an underlying php error message. You can either look in your debugger of your browser for the return value of that ajax command. Or you can look in the error log of your server.

[usengines]

We are having a problem with importing into 1.7.1.  The csv file of 2000 products is 100% verified but then stops on the actual import.  Unlike 1.6.1.3 it will not import anything once an error is found.  If you go back to the csv file and delete the products that are indicated is errors it finds four  more and stops.

Errors occurred:

• 1707593SM (ID: 1707593SM) cannot be saved
•  
• 1720812SM (ID: 1720812SM) cannot be saved
•  
• 1754211YP (ID: 1754211YP) cannot be saved
•  
• 325796MA (ID: 325796MA) cannot be saved
•  
• 41740MA (ID: 41740MA) cannot be saved

 

1.6,1.3 will skip the problems and import all remaining products.