Only Sushi Posted April 20, 2017 Share Posted April 20, 2017 (edited) Hi, first of all thanks for the help, I've got a problem retrieveing passwords When I go to restore password I insert my email address, then I click on Restore Password and then, they move me to a 404 error page and doesn't sends me an email with the new password, I don't know what's wrong because software don't shows me an error message My URL is: http://onlysush-cp56.webprestashop.com/ you can go to this page and try to retrieve the password of the test account: http://onlysush-cp56.webprestashop.com/recuperacion-contrase%C3%B1a On email adress put: "[email protected]" and press "recuperar contraseña" button and you will see the 404 error page Y need help on fixing that pleaseThanks Edited April 20, 2017 by Only Sushi (see edit history) Link to comment Share on other sites More sharing options...
Simonas Invertus Posted April 24, 2017 Share Posted April 24, 2017 The problem is that PrestaShop does not handle non-latin symbols properly. I am not sure if it is a PrestaShop or your theme problem, but try changing url to recuperacion-contrasena with regular N instead. Link to comment Share on other sites More sharing options...
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