gray Posted April 17, 2017 Share Posted April 17, 2017 (edited) After selecting modules in BO, I get the following error message. (Strangely it was working for a short period of time, but is was very slow). Oops! An Error Occurred The server returned a "500 Internal Server Error". Something is broken. Please let us know what you were doing when this error occurred. We will fix it as soon as possible. Sorry for any inconvenience caused. Edited April 17, 2017 by gray (see edit history) Link to comment Share on other sites More sharing options...
gray Posted April 17, 2017 Author Share Posted April 17, 2017 Seems like an error on my part of trying to install a 'LAYERSLIDER' module. In BO - Advanced Parameters / Performance selected 'Disable non PrestaShop modules=YES' and also 'Debug mode=YES' and the error with regards to Layerslider came up. Just deleted the Layerslider module, and everything works OK now. Link to comment Share on other sites More sharing options...
tecnoservicel Posted May 24, 2017 Share Posted May 24, 2017 Usually the error 500 is hosting problem, if you have access to the cpanel, enter in php selector check the extensions atmbien it is good to extend the maximum execution value in my case to 60, or reduce it if it is very high, change the version of php And try again I did it and I worked sually the error 500 is hosting problem, if you have access to the cpanel, enter in php selector check the extensions atmbien it is good to extend the maximum execution value in my case to 60, or reduce it if it is very high, change the version of php And try again I did it and I workedUsually the error 500 is hosting problem, if you have access to the cpanel, enter in php selector check the extensions atmbien it is good to extend the maximum execution value in my case to 60, or reduce it if it is very high, change the version of php And try again I did it and I workedUsually the error 500 is hosting problem, if you have access to the cpanel, enter in php selector check the extensions atmbien it is good to extend the maximum execution value in my case to 60, or reduce it if it is very high, change the version of php And try again I did it and I worked Usually the error 500 is hosting problem, if you have access to the cpanel, enter in php selector check the extensions atmbien it is good to extend the maximum execution value in my case to 60, or reduce it if it is very high, change the version of php And try again I did it and I worked Link to comment Share on other sites More sharing options...
nadie Posted May 24, 2017 Share Posted May 24, 2017 (edited) Usually the error 500 is hosting problem, if you have access to the cpanel, enter in php selector check the extensions atmbien it is good to extend the maximum execution value in my case to 60, or reduce it if it is very high, change the version of php And try again I did it and I worked sually the error 500 is hosting problem, if you have access to the cpanel, enter in php selector check the extensions atmbien it is good to extend the maximum execution value in my case to 60, or reduce it if it is very high, change the version of php And try again I did it and I workedUsually the error 500 is hosting problem, if you have access to the cpanel, enter in php selector check the extensions atmbien it is good to extend the maximum execution value in my case to 60, or reduce it if it is very high, change the version of php And try again I did it and I workedUsually the error 500 is hosting problem, if you have access to the cpanel, enter in php selector check the extensions atmbien it is good to extend the maximum execution value in my case to 60, or reduce it if it is very high, change the version of php And try again I did it and I worked Usually the error 500 is hosting problem, if you have access to the cpanel, enter in php selector check the extensions atmbien it is good to extend the maximum execution value in my case to 60, or reduce it if it is very high, change the version of php And try again I did it and I worked A 500 error (not always a pure error) can be due to many reasons, not just a specific hosting problem. for example It can be from a failure of a module, a badly edited file (which for example has not closed well), to own problems of hosting configuration such as memory limit (memory_limit), limit execution time(max_execution_time), etc..., etc.. etc.. There is no single solution. (It depends on the problem and that is why it is important to look at the error log) It is true that on occasions it is due to hosting configuration problems, But it is not always the case, under my little experience. That is why many times enabling debugging errors: https://www.prestashop.com/forums/topic/224525-how-to-turn-on-error-reporting-for-debug-information-blank-page-500- Internal -server-error / you usually see the error that is giving you the bug. Sorry for my English, Edited May 24, 2017 by nadie (see edit history) Link to comment Share on other sites More sharing options...
tecnoservicel Posted May 31, 2017 Share Posted May 31, 2017 A 500 error (not always a pure error) can be due to many reasons, not just a specific hosting problem. for example It can be from a failure of a module, a badly edited file (which for example has not closed well), to own problems of hosting configuration such as memory limit (memory_limit), limit execution time(max_execution_time), etc..., etc.. etc.. There is no single solution. (It depends on the problem and that is why it is important to look at the error log) It is true that on occasions it is due to hosting configuration problems, But it is not always the case, under my little experience. That is why many times enabling debugging errors: https://www.prestashop.com/forums/topic/224525-how-to-turn-on-error-reporting-for-debug-information-blank-page-500- Internal -server-error / you usually see the error that is giving you the bug. Sorry for my English, jajaja nadie mi ingles es igual de malo, puro traductor, solo trato de orientarlo a que revise la configuracion de php en su hosting, los recursos minimos que exige prestashop para su instalacion, es decir, eso mismo que explicas tu pero con mi ingles de traductor 1 Link to comment Share on other sites More sharing options...
nadie Posted June 11, 2017 Share Posted June 11, 2017 jajaja nadie mi ingles es igual de malo, puro traductor, jejej, mi ingles es peor, eso te lo puedo asegurar, a ver si algún día me pongo a mejorarlo. Saludos, Link to comment Share on other sites More sharing options...
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