How to make phone number mandatory

[vm0824]

Hello,

   I am looking to learn a bit of development for my site. One small project, is I'd like for the phone number field to be mandatory in my address blocks. Here are the steps taken so far.

1. I was able to look in the theme and find that checkout/_partials/address-form.tpl seems to be responsible for the the checkout portion. It extends customer/_partials/address-form.tpl.
2. customer/_partials/address-form.tpl however does not seem to list out the fields here. Instead of iterates over a $formFields variable and then creates the fields from that. 
3. This is where I am stuck. 

Question: How do I find out where the $formFields variable is defined? And how can I edit it in a way that does not affect updates\upgrades and follows the best coding standards?

[bellini13]

This used to be a configuration option, however it looks like yet another feature that Prestashop has removed.  I thought maybe they moved the option to the Country settings (similar to the postal code and states), but not there either. 

 

Looks like you will need to research the following in classes\form

CustomerAddressForm.php

CustomerAddressFormatter.php

CustomerAddressPersister.php

[Vilius PromoApranga]

Customers > Addresses > Set required fields for this section > Phone_mobile

Make sure youre added in locations > countries > phone_mobile 

[vm0824]

Thanks! was able to find the settings. A bit hidden, but its still there in 1.7

[0kph]

Customers > Addresses > Set required fields for this section > Phone_mobile

 

Make sure youre added in locations > countries > phone_mobile 

 

You need to know about issue connected with the option "Set required fields for this section" from Back Office (at least in 1.7.1.1). 

 

Eg.: when you set the 'phone' field as 'required' and you have already customers in database who did not enter phone number during last orders, they will not able to make new orders. 

They will get Error 500 screen.

My customers was not able to find out why they havegot this nic error...

 

IMHO the option should has the warning about consequences it or there should check all entries in database before save new set of required fields.

[luca82]

If you have an account and the phone is not insert, the page of order will get Error 500.

[Guest mmismail]

Thanks! was able to find the settings. A bit hidden, but its still there in 1.7

Can you please let me know where is that hidden settings ?

[vm0824]

as Vilius said 
Customers > Addresses > Set required fields for this section > Phone_mobile

Make sure youre added in locations > countries > phone_mobile 

[varma dandu]

More details 

 

http://forge.prestashop.com/browse/NM-895

 

PS 1.7.1

 

 

i have selected my required fields but when i remove un wanted fields from location which are non mandatory its throwing 500 for me can some one help me pls

Edited July 26, 2017 by varma dandu (see edit history)

[kapselj]

Hi Varma,

Have you solved this issue? I faced same problems - PS 1.7.2.4. If phone field is set as mandatory PS returns error 500.

Many thanks

Karol

[vm0824]

On 6/8/2017 at 10:36 AM, luca82 said:

If you have an account and the phone is not insert, the page of order will get Error 500.

 

likely that you already have accounts created without phone numbers. you'll have to populate them

[archproject]

Below there is a button for it. just click that heheheh

[oldsmokers]

Prestashop doesn't fix it yet ???? Why ERROR 500???

[bellini13]

what exactly are you expecting prestashop to fix?  Did you report some kind of issue to prestashop using their forge?r

[Kami Solutions]

If you get error 500 this is because your country/countries doesn't have the mandatory field you want to add, that's why you are getting error 500.

What happens if you want to add a mandatory field for DELIVERY ONLY or INVOICE ONLY???

 

Any ideas or where to edit? I'm not really familiar with php.

 

Regards

[Marco]

Guys, I would like to ask you this:

Is there a way to manually add a phone (or others) field in the "already-registered-customer" page? I mean, if we can add the wanted field in the customer information's page, we could "ask" them to update their infos. So, if people updates all the required fields, they shouldn't have problems.

Now, i know that saying that is simple, the problem is to find the way to "add" this field. Is there someone that knows something about that?

[bellini13]

1 hour ago, Marco said:

Is there a way to manually add a phone (or others) field in the "already-registered-customer" page?

Could elaborate on what this means exactly?  What is an 'already registered customer page' ?  Perhaps provide a screen shot

[DEN]

Hey guys.....This is SOLVED PS 1.7xx !!

I found the answer to this question, I was having the same issue with the phone number, I wanted the phone # mandatory.

No coding need, just a simple checked mark is needed.

In your BO > Customers > Addresses>   @ the bottom of your customer list

there is " + set required fields for this section"    click that button.

Check all fields you need, including phone number!!

Only took me 2 weeks to figure this out. I couldn't find this anywhere.

Hope this help. 

 

 

 

Edited December 26, 2018 by DEN
not solved (see edit history)

[DEN]

Sorry guys

Changing this give me an 500 error.

Im working on this. if and when I find a fix, I will post.

[DEN]

Alright Guys, this will make the phone number mandatory in your checkout/cart

I got this to work. Hope this fix works for you.

1st go here.

In your BO > Customers > Addresses>   @ the bottom of your customer list

there is " + set required fields for this section"    click that button.

UNCHECK ALL>>>> save!!  

Next, go here>>> International>> Locations>> Countries >> for me, edit " USA "   (I only sell in the USA. This part can get tricky, for ALL the countries you have in your checkout/cart, you must do this to.)

This is how mine is setup:

firstname lastname
company
address1
address2
State:name
postcode city
phone
Country:name

SAVE YOUR WORK!!!

After setting this up, make sure this works in the checkout/cart. (for all counties) with OUT errors. Do some testing. At this point , phone will still be optional.  Again , make sure it works before moving on, very important!!!

Next >> go back to

In your BO > Customers > Addresses>   @ the bottom of your customer list

there is " + set required fields for this section"    click that button.

Now check mark ONLY the phone,   SAVE! This makes it Mandatory.

For some reason, my screen shots would not upload, sorry.

Now this is SOLVED!   Hope this help ya.

[enigma32]

But its not solved still...

I populate all pre-existing addresses in database so they dont have blank/null phone fields.

Submit address during test checkout with phone number and it goes to 500 page. No error reporting anywhere either.

[enigma32]

Further debugging.. when phone is set as required, form submit says id_country is not set

[JohnDom]

 I don't get this error anymore, seems to be fixed now.

I am running 1.7.4.4 and if I add the telephone as required field, existing customers that do not have that field populated, are warned that there is a field missing and the continue button is greyed out until they add it.

I simply added the mandatory field through: BO > Customers > Addresses>   @ the bottom of your customer list there is " + set required fields for this section"  click that button.

 

 

[Martin Mi]

On 4/12/2017 at 4:43 PM, Vilius PromoApranga said:

Customers > Addresses > Set required fields for this section > Phone_mobile

Make sure youre added in locations > countries > phone_mobile 

This works perfectly in PrestaShop 1.7.2. Thanks! 

 

 

[airtogazta]

Hi! We were having these issues and even if in the BO we set 'phone_mobile' to be mandatory, it would reset after some time.

The solution I found was to edit the required fields list inside classes/AddressFormat.php; not sure if that's the best way but it worked for us.

Edited October 1, 2020 by airtogazta
typo (see edit history)

[jacksfregio]

On 10/1/2020 at 11:34 AM, airtogazta said:

Hi! We were having these issues and even if in the BO we set 'phone_mobile' to be mandatory, it would reset after some time.

The solution I found was to edit the required fields list inside classes/AddressFormat.php; not sure if that's the best way but it worked for us.

Same problem, after some time, it resets

[nikos83]

Same problem here I've updated to newest 1.7.7.2 and after I save required fields it works and I got new record inside ps_required_field but when refresh form it resets. All records from ps_required_field diapered.

Change AddressFormat.php and adding there phone to required fields helps so probably the best way will be create override fot this class. 

Edited March 16, 2021 by nikos83 (see edit history)

[chaospace]

On 3/16/2021 at 2:45 PM, nikos83 said:

Same problem here I've updated to newest 1.7.7.2 and after I save required fields it works and I got new record inside ps_required_field but when refresh form it resets. All records from ps_required_field diapered.

Change AddressFormat.php and adding there phone to required fields helps so probably the best way will be create override fot this class. 

Confirming this solution. I just was about to recommend the same.

[HairMaker.Gr]

Martin Mi working perfectly at 8.1.4  version.

Thanks