Juliusj Posted April 2, 2017 Share Posted April 2, 2017 Hello everyone, prestashop 1.6.1.11. I have some problem with COD module, when i confirm order, on statistics board the order does't show up. Maby enyone can help me with this? Link to comment Share on other sites More sharing options...
musicmaster Posted April 2, 2017 Share Posted April 2, 2017 Do you register it first as "payment received" and then as "delivered"? If you skip "payment received" the order will be registered as not paid (visible by the white background of the price) and will not count in your sales total. Link to comment Share on other sites More sharing options...
Juliusj Posted April 2, 2017 Author Share Posted April 2, 2017 I found out that the problem is with products which have attributes, a single products when bought by cash averything is ok. Any tips? Link to comment Share on other sites More sharing options...
musicmaster Posted April 3, 2017 Share Posted April 3, 2017 I found out that the problem is with products which have attributes, a single products when bought by cash averything is ok. Any tips? Sounds unlikely. Some questions: - do I understand you right that if you have 10 single products in an order it counts. But when you add one product with attributes it no longer counts? - if you look in your order list: has the price a colored background or not? Link to comment Share on other sites More sharing options...
Juliusj Posted April 3, 2017 Author Share Posted April 3, 2017 (edited) Sounds unlikely. Some questions: - do I understand you right that if you have 10 single products in an order it counts. But when you add one product with attributes it no longer counts? - if you look in your order list: has the price a colored background or not? Problem is with products which must be ordered. All products which must be ordered has the problem with COD i mentioned. When the client confirms the order with this function, system don't create invoice automaticaly. If product is in stock everything is ok. This problem is only with COD module. Edited April 3, 2017 by Juliusj (see edit history) Link to comment Share on other sites More sharing options...
musicmaster Posted April 3, 2017 Share Posted April 3, 2017 If an order is not registered as paid the "valid" field in the ps_orders table is not set and the background color of the price in your order listing is not set either. In your example there are only two paid orders according to the system. I have no idea what module you are using for cash on delivery. But it looks like it is not setting this flag correctly. Link to comment Share on other sites More sharing options...
Juliusj Posted April 3, 2017 Author Share Posted April 3, 2017 This is my testing payments.. i canceled them. There is my COD settings. Only for products which isn't in stock. Link to comment Share on other sites More sharing options...
Juliusj Posted April 5, 2017 Author Share Posted April 5, 2017 When product is out of stock and must be ordered, the system won't creates an invoice, any suggestions? Link to comment Share on other sites More sharing options...
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