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Help - Shipping Rates Issues !!


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Help - Shipping Rates Issues !!

I am still having “Shipping Rates” issues !!
I have one carrier set at 1.1 – 2 kg with the price of (4.95)
I then have the same carrier with a different service weight 0.501 – 1 kg with the price of (4.50)
I have set up item weights in BO.
If an item is purchased that falls in between the 1.1 and 2 kg weight range, at check out the buyer has the ability to still select the cheaper option ie 0.501 – 1 kg range ( 4.50)
How is this possible because the option should not be available due to the items weight..

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There must be a mess in your ranges and zones that the carrier ships to.
Also you have to edit your ranges as there is a gap.
When yo create a weight or price range you will see that
-From: Range start (included) To: Range end (excluded)

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[sOLVED]Help – Shipping Rates Issues !!

An error on my part.
i had 2 carriers (same company) set up when in reality i should have only had 1.
i simply deleted the additional carrier and added the extra weights to the existing carrier.

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