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Credit Card Processing Error


Tristan Simonds

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I have not been using the shop for a few months (We tend to be seasonal) and now when processing credit cards we are getting this error:

"Unauthorized Request. Bad or missing credentials.#firstdata-anchor"

I have contacted the processor and they have verified my passwords all work, they tell me it is in my cart, I have also made no changes to the application except adding products and 2 new stores.  

 

Any insight on next troubleshooting steps would be greatly appreciated.

 

Thank you.

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