webrex2000 Posted March 27, 2017 Share Posted March 27, 2017 Hi,i'm new to prestashop just installed italian version , updated products but if a place an order , the new user does not receive any email , only the admin receive the order by mailalerts. is this a bug? neds a specific module? Same thing for new user registration...the user does not receive any email nor in admin email iinstalled several modules i found in this forum like free one for new registration one....not working installed another one for validate user, no emails then i tried to recover password in admin panel login page...i inserted admin email to test ....no email at all with password when i receive orders in admin email , the sender is an email i used for installatron, then changed to one related to main domain where prestashop is installed (otherwise i could not receive order email either) how this is possible, we are talking of basic actions for a CMS..... i'm startig to regret to work with prestashop, as i'm used with wordpress , all works with wordpress....why this cms is so difficult to make it works! expecially for a neewby! stefano Link to comment Share on other sites More sharing options...
MockoB Posted March 28, 2017 Share Posted March 28, 2017 @ndiaga your help,is highly appreciated and is corresponding to the whole community attitude here. But did You thought for a moment that it could be ps bug actually? As I can see it is second topic informing about it. Or you could point webex where exactly in the tutorial could find the problem. I have better proposal, just check that link: https://thirtybees.com I am pretty sure you will receive much more qualified assistance and support there. Nothing personal but in this forum the people who really help are not that many that is why most topics are without answer at all or people waiting few people to help them out ... Link to comment Share on other sites More sharing options...
webrex2000 Posted March 28, 2017 Author Share Posted March 28, 2017 yes... the link to prestashop does not talk about the issues i have..... Link to comment Share on other sites More sharing options...
webrex2000 Posted March 28, 2017 Author Share Posted March 28, 2017 i found something about modify message.php in swift folder. or ..but seems the php file in 1.6 version is different....i suppose i need to set " from email " somewhere , indeed using contact form the "from email "i in the message is the one used by installatron, but even i change in installatron this email with the host domain address seems i can't rid of this address... i see this email address in control panel for example if i want to test email sending under email configuration..always appears! I changed also superadmin email address with the host one....noway Link to comment Share on other sites More sharing options...
webrex2000 Posted March 28, 2017 Author Share Posted March 28, 2017 I found the problem i reinstalled prestashop in another folder using installatron but with host domain email address.....all work, presta sent all email , notify user etc.... at this point i need to set up the host email address in the original prestashop installation i changed in installatron, no way... somebody know how make the host domain email as default ....? i inserted it in all control panel configuration but at this point i think some php file must be changed..may be overwrite by ftp folder or file of the new installation in the original one i must use. Link to comment Share on other sites More sharing options...
webrex2000 Posted March 29, 2017 Author Share Posted March 29, 2017 yes , but mailalert works only for orders .....but i already solved . Link to comment Share on other sites More sharing options...
webrex2000 Posted March 30, 2017 Author Share Posted March 30, 2017 Good to know! The solution is not is the prestashop tutorial , nor in this forum ....is a prestahop bug ! Link to comment Share on other sites More sharing options...
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