nabais2010 Posted March 26, 2017 Share Posted March 26, 2017 Hello ! Im using HiPay Module to customers pay trow Visa , MasterCard , PayShop and MB but when my customers make tha payment and come back to Shop its shows FOREVER the following mensage " Please wait while your order is being processed..." With other payment methods like Pay On Cash Delivery they work fine. What can I do ? Link to comment Share on other sites More sharing options...
nabais2010 Posted April 5, 2017 Author Share Posted April 5, 2017 Still waiting for help. Link to comment Share on other sites More sharing options...
Derres Posted April 7, 2017 Share Posted April 7, 2017 (edited) Hi, i have the same problem. The HiPay module is bugged. You have solve it ? Thanks Edited April 7, 2017 by Derres (see edit history) Link to comment Share on other sites More sharing options...
Derres Posted April 7, 2017 Share Posted April 7, 2017 (edited) This can be a similar problem ? https://www.prestashop.com/forums/topic/87323-customer-stuck-on-confirmationphp-after-ogone-payment/ validation.php ? OR THIS ? https://www.prestashop.com/forums/topic/85345-has-any-one-used-wwwhipaycom-please-review/ Edited April 7, 2017 by Derres (see edit history) Link to comment Share on other sites More sharing options...
nabais2010 Posted April 8, 2017 Author Share Posted April 8, 2017 No yet , I want to release my client store but its not 100% funcional ready to launch. I will talk with HiPay Support , but this must solve quick ... Hi, i have the same problem. The HiPay module is bugged. You have solve it ? Thanks Link to comment Share on other sites More sharing options...
Derres Posted April 8, 2017 Share Posted April 8, 2017 (edited) I have talk and explain to they but for the moment the problem is not solved... Really borred about this... We need to fix it the first as possible becouse we are live with orders incoming... Edited April 8, 2017 by Derres (see edit history) Link to comment Share on other sites More sharing options...
Derres Posted April 11, 2017 Share Posted April 11, 2017 They have do some updates and zero it continue to be wrong and not working.... Mmmhhh.... Link to comment Share on other sites More sharing options...
nabais2010 Posted April 18, 2017 Author Share Posted April 18, 2017 Still havent news. I allready updated to PS 1.7.1 and the problem stills the same. Link to comment Share on other sites More sharing options...
HiPay Tech Support Posted May 9, 2017 Share Posted May 9, 2017 Hi, Sometimes updates for the modules are just waiting for prestashop validation before being live on prestashop addons, you can always find the last version of the module on HiPay's GitHub repository: https://github.com/hipay/hipay-professional-sdk-prestashop If you need to contact HiPay support you can create a ticket over https://support.hipay.com Best regards, HiPay Technical Support Link to comment Share on other sites More sharing options...
Derres Posted May 10, 2017 Share Posted May 10, 2017 The big problem of this module is that is not possible to personalize the language of the button except than the english and french. So this module is totally unuseful, don't waste your time for this. Link to comment Share on other sites More sharing options...
nabais2010 Posted May 11, 2017 Author Share Posted May 11, 2017 Allready solve the problem , I got this from HiPay Support Team ! Allready sent the Account Numbers and problem solve , thank you ! "Hello,I need to activate a option on your Hipay account to create a order when a reference is generated.Otherwise, the order is created only when paid.What is your Hipay account number?Best Regards,Hipay Technical Support Link to comment Share on other sites More sharing options...
Derres Posted May 11, 2017 Share Posted May 11, 2017 Yes but the problem is in this module, the payment button is only in english and french, multilanguage is not working so is totally unuseful and is better use other payment system. Link to comment Share on other sites More sharing options...
HiPay Tech Support Posted May 22, 2017 Share Posted May 22, 2017 Hi Derres, HiPay professional payment page is available on Deutsch, English, Spanish, French, Italian, Nederlands and Portuguese, Prestashop just need to send the correct locale to use the correct language. Here you have the supported locales: de_DE : Deutsch en_GB : English es_ES : Spanish fr_FR : French it_IT : Italian nl_BE : Nederlands pt_PT : Portuguese pt_BR : Portuguese (Brazil) If you need to contact HiPay support you can create a ticket over https://support.hipay.com Best regards, HiPay Technical Support Link to comment Share on other sites More sharing options...
Derres Posted May 25, 2017 Share Posted May 25, 2017 The big problem of this moduel si that the payment button is possible to edit it only in french and english. Please set this button editable in all the languages also in italian language. Link to comment Share on other sites More sharing options...
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