Problem with PaypPal payments! [PS ver.1.6.1.12], [PP ver.1.3.9]

[catzarov]

Hello Comrades,

 

Sometimes when a customer pays with paypal (official module) receives a status "Payment  Error"! This action, mislead the customer that is not paid and he makes the order again The second order was again a successful payment, but the customer sees "payment Error" again.

 

Order List:

Order: 986 = 133.36 €

Order: 985 = 133.36 €

 

Details for order 985:

 

 

Details for order 986 is the same..

 

 

Now of course you have to do refund from that, we will lose about 4-5 euros fee on PayPal without fault, that the module paypal shows incorrect message to the client and it does not take the correct amount for the order.

 

I've been looking forward to since the last update with the hope that the problem will be resolved. Today I was on the phone with an operator of paypal. He told me that paypal's fault for incorrect and duplicate payments. Advise to me turned to PrestaShop to solve the long-term problem.

 

In the Forum I see topics that other people have my problem with the wrong amount paid!

I want to kindly ask: When are you going to take steps for this problem ?

 

We've already bought modules for over 800 euros. We paid for ERP software to the online store. It would be foolish to change the platform for a module that makes the problem for months now.

 

Best Regards