download a product manual from the prestashop website access denied error

[kirubanidhi]

There is an error happening when someone is trying to download a product manual from the prestashop website. I am attaching the error.

 

<error>

<code>Access denied</code>

<message>Request has expired</message>

<expires>2017-3-10</expire>

<servertime>2017-3-10</servertime>

<requestID>47172</requestID>

<hostID>HSGEXMQ</hostId>

</error>