Product Not Saving

[Aaron Chetty]

Hi Guys/Gals,

 

I am having a problem with Prestasho in the backend. I cannot edit or add new products. It opens up the products page, I can click the add product, edit the information, but the buttons on the bottom to save and save and continue remain loading the whole time.

 

Not sure why it does this or how to sort it out. Tried reinstalling the template and even tried on the basic template that comes with prestashop and it still does the same thing.

 

Kind Regards,

Aaron Chetty

 

[Guest]

Using Google Chrome and an older version of prestashop?

 

There are issues which have been documented. 

[Aaron Chetty]

Using Google Chrome and an older version of prestashop?

 

There are issues which have been documented.

Hi thank you for the reply.

Using chrome and Prestashop 1.6.11

[Guest]

Try another browser, if that works then you know Chrome is to blame

[Prestachamps]

Hi,

If it works in other browser than Chrome, then here is the fix for the older chrome versions:

 

Go to FTP, or filemanager from Cpanel, and find in your admin folder the file:
/YOURADMINFOLDER/themes/default/template/controllers/products/helpers/form/form.tpl

comment out line number 252-254:

//                    submitHandler: function(form) {
//                        form.submit();
//                    },

 

 

Kind regards, Leo

[Aaron Chetty]

Hi Leo,

 

Thank you.

 

Doesn't work in any browser. Tried a fresh install again and still having same issue. Tried disabling Cloudflare just to see. Still just hangs on new or existing products.

[Prestachamps]

Hi,

do you have any javascript error in your console, while F12 DevTools is opened in browsers?

Kind Regards, Leo