Issue with Groups and Combinations

[wolverjim]

Hi people,

 

The company I'm working on uses prestashop 1.6.0.14 and we have an issue with the product combinations.

I explain the situation. hope someone can clarify it:

 

We have created a custom users group called "wholesaler" aside from the default "customer" group.

This "wholesaler" group has specific prices configured on each product.

 

The problem is when a user with group "wholesaler" logs into the application and navigates to product screen, cannot switch between the different combinations of the product (colors, sizes, etc). Always is displayed the default combination and once the user clicks on other color or size, the page shows again the default.

 

When a user with default group, such as "customer" accesses same product screen, behaviour is correct and combinations are displayed ok. So the problem only occurs with custom groups.

 

 

Thanks a lot for your help.

David

[NemoPS]

David,
Can you create a demo account for the group and give us the creds? It sounds like a js error

[wolverjim]

Hi NemoPS,

 

Thanks for your help. I've created two demo accounts, the first one is a normal default customer while the second is a "wholesaler". 

 

user: [email protected]

pwd: 12345

 

user:  [email protected]

pwd: 12345

 

The shop is the following: http://vamav.eu

 

Look for the following item, for example: CASCOS BLUETOOTH PLEGABLES AURICULARES INALÁMBRICOS

 

Thanks,

David

[NemoPS]

You have a number of js issues there, that's the reason why the combos won't be selected

https://www.screencast.com/t/KpMH71lK2TP

[wolverjim]

Thanks for your help.

 

I willl review the those scripts and try to figure out why its not working with custom group.

 

David.