lasseboy Posted March 2, 2017 Share Posted March 2, 2017 (edited) I know I have the correct password and email address, but will not enter the admin, it will only raise this image, we have not changed anything, but this has happened suddenly. I have only 1 user for back admin. Edited March 2, 2017 by lasseboy (see edit history) Link to comment Share on other sites More sharing options...
jetway Posted March 2, 2017 Share Posted March 2, 2017 So when you enter your username and password the page change to the jpeg? Link to comment Share on other sites More sharing options...
lasseboy Posted March 2, 2017 Author Share Posted March 2, 2017 No, not a picture, but it looks like in the picture,(printscreen) nothing moore happens! Link to comment Share on other sites More sharing options...
musicmaster Posted March 2, 2017 Share Posted March 2, 2017 Looks like you have a form of the login loop. The first step should be to switch on error reporting: https://www.prestashop.com/forums/topic/224525-how-to-turn-on-error-reporting-for-debug-information-blank-page-500-internal-server-error/ If that doesn't work you might use the Shop Rescue option of Prestools. It allows you to change some registry settings that could cause trouble. You can for example disable all non-Prestashop modules. Don't forget to set them back to their old values once your problem is solved. Link to comment Share on other sites More sharing options...
lasseboy Posted March 3, 2017 Author Share Posted March 3, 2017 All okej now! My host triedto switch on php 7 for the server, thats was the problem . Now back at php 5.6 and it work nice!! Link to comment Share on other sites More sharing options...
bharath.acapecomrin Posted August 1, 2017 Share Posted August 1, 2017 In my local system prestashop1.7 installed. I forget my admin password, How to change admin password in prestashop-1.7? Link to comment Share on other sites More sharing options...
selectshop.at Posted August 1, 2017 Share Posted August 1, 2017 In my local system prestashop1.7 installed. I forget my admin password, How to change admin password in prestashop-1.7? When you are using local, than probably you don't have the option to send mails. In this case reinstall - I presume local is a testinstall.... If you are using mail, i.e. you can send mails and the account you added to your shop is a valid mailaddress you can send you a mail. It is the same way as for other PS-versions. Link to comment Share on other sites More sharing options...
musicmaster Posted August 1, 2017 Share Posted August 1, 2017 In my local system prestashop1.7 installed. I forget my admin password, How to change admin password in prestashop-1.7? Google on "Prestashop password recovery" and you will find many methods. One I remember is registering as customer in the front office, then going to the database and copying the encrypted password. I am not sure how much 1.6 methods work under 1.7 Link to comment Share on other sites More sharing options...
selectshop.at Posted August 1, 2017 Share Posted August 1, 2017 Google on "Prestashop password recovery" and you will find many methods. One I remember is registering as customer in the front office, then going to the database and copying the encrypted password. This will not work if you are using salt encryption. Never seen an encryptor working correct with sha and salt. Link to comment Share on other sites More sharing options...
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