Order Confirmation email problem

[geochrist]

Hi

 

I am using Prestashop 1.6.0.6 and have been translating the email templates to Greek in the Backoffice.

 

I have changed the order numbering scheme of Prestashop from Non_Numeric to Numeric. Each new order gets a 9 digit order number. Everything works ok.

 

I checked the email that the customer receives upon his order placement (Order_conf) and noticed that the total amount paid {total_paid} no longer appears at the end of the email, as it did before. All other data concerning the order appear ok. The tag {total_paid}  is in the HTML version of the mail fine. It is not filled in when the email is generated and sent to the customer.

 

I first noticed this problem after changing the order numbering scheme of Prestashop. I do not know if this is the reason because if I revert to the Non_Numeric numbering scheme the problem remains. As many know when translating emails in the backoffice many problems have been known to be generated and maybe the one I am facing also.

 

Any help will be appreciated.

 

Thank you

George

[BalzoT]

First step would be to check the orderConfirmationController if there is an overide and see the params that are passed in the sendMail function. Another possible problem would be the missconfigurstion of the email template. Go through the html and check the variables in the markup!