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Failed to configure IMAP interface in CUSTOMER SERVICE


xenxe

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Hello,

 

I am trying to configure access to my email server through the IMAP interface in CUSTOMER SERVICE. I am sure to use the correct information provided by my webhots. However, the interface does not have access to my e-mail server and an error message appears:

 

SECURITY PROBLEM: insecure server advertised AUTH = PLAIN

 

could somebody help me?

 

Thank you!

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  • 4 weeks later...

im getting this error message: imap is not installed on this server

 

but all settings are correct according to my email hosts settings,

 

server where website is running from does not have a imapd server running, but this could not be the problem or?

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  • 1 month later...

Same problem here. I believe Prestashop email imap security is outdated.  I'm using G-Suite, which is the business version of gmail, and it just wont work unless I lower my security levels account wide, to accommodate prestashop, which is insane, and I won't do.  Anyone find a way to make this work yet?

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