Internal Server Error

[deugoue]

Welcome to Prestashop Members

I recently uploaded prestashop 1.3.1 stable to my web server, after configuration in the back office of the paiement modules and the send to a friend module, i receive the message bellow when i click on any paiement methodes (bankwire or cheque) or when i click on send to a friend in the front office.

Internal Server Error
The server encountered an internal error or misconfiguration and was unable to complete your request.

Please contact the server administrator, [email protected] and inform them of the time the error occurred, and anything you might have done that may have caused the error.

More information about this error may be available in the server error log.

Please I need your help to go ahead.

Thank you in advance.

[Nathan]

i'm also receiving this error. It has also now appeared in the admin area when I use any of the quick access shortcuts in the dropdown field.

[tomerg3]

This is caused by wrong file permissions (most likely), make sure all your files and folders are NOT set to 777, the maximum it should be set to is 755

777 is extremely unsecured, and most hosts now block php files that are set to 777 from running, and spit error 500.

Also note that is the modules folder is set to 777 and the files inside are set to 755, you will still get that error.

[deugoue]

Thanks Presto

I understood very well what you said about 777 permission. My problem is that which file or/and folder will have this permission?

i have followed strictly the installation's instructions that:
all folders: config, upload, download, tools, smarty, and compile must have 777 permission and these folders below:
imag, mails, modules, translation and themes/prestashop/lang must have 777 permission and their sub-folders.
that is what i have done nothing else.

Please feel free to help me about this, because for now i have packed my shop for paiement errors (bankwire, cheque and Paypal)

If someone can help it will be most apprieciate

Cheers for all

[tomerg3]

777 in French is actually 755 in English

I have tried to get the prestashop team to at least add a note about it, but to no avail...

Nothing should be set to 777, ever! Change every 777 to 755.

[deugoue]

Internal server error resolved

Thank you so much Presto

I have set all permissions as require to 755 and all my payment methodes (bankwire, cheque, paypal) work. only for now to set up my paypal account.

Thank again, let me continue with my shop configurations.

Cheers

Joseph @ www.wonzedesign.com/en

[Patric]

Hi Tomer,

I forwarded your suggestion to the team.
Thanks.

[jimmyc]

I get the same issue when i click on the wishlist from the front end. I changes the permissions to 755 and still no go!

[saikat]

what a funny thing! 777 in French is actually 755 in English
i have spent my whole day just because of this.

Now i have set my module directory to 755 and its working fine .

Tnank you very much "tomerg3"

777 in French is actually 755 in English

I have tried to get the prestashop team to at least add a note about it, but to no avail...

Nothing should be set to 777, ever! Change every 777 to 755.

[gokhancan]

how i can change from 777 to 755

[alirm]

Hi guys..

I have the same problem with my website and most of the times crashing and display 500 Internal Server Error....
when I reload the page then work again but it is really wearied and unacceptable that website work like that!!!

I have contact with developer team and they told me that the prestashop is working find (Version 4) and the problem is not client-side and then I have called to Go Daddy (host provider) and they check my website and there is no error in Log system in CP!!!!

I would really appreciate it if anybody let me know that the problem has anything to do with file permission and change it to 755 in english.
moreover, would you let me know how and where I have to change it!!!!

Thank you

[Andy1]

I am also having this problem now.

 

Please can someone advice me how to change the file permission and on which folders?

 

I can't even edit a category or product without getting the ISE.

 

The log says:

 

[sun Jul 24 14:27:40 2011] [error] [client 81.141.142.248] Premature end of script headers: index.php,

 

Many Thnaks.

[bugsandbees]

I also have this problem,but my log file says:

 

[sun Jul 24 13:58:16 2011] [error] [client 82.95.97.213] malformed header from script. Bad header=More than one "from" person: php, referer: http://www.bugsandbees.nl/authentication.php

 

everything is set to 755 and 644.

[Andy1]

Hello,

 

First of set all to 755 or 775.

 

because some scripts need other scripts it's posible that 644 can cause problems.

 

There is onother problem if you had onother website and move all the files in a folder that you don't need ant forget the .htacces there whith the 301 redirections or bad configuring with conflicts with prestashop.

 

----------

www.ecart-shop.com

www.ecart-boutique.fr

www.ecart-tienda.es

 

Is there an easy way to set all to 755 without clicking on every file and folder individually?