gsc1ugs Posted February 14, 2017 Share Posted February 14, 2017 When I test the mail it works, when I register someone I getMail delivery failed: returning message to sender Link to comment Share on other sites More sharing options...
Geo Burlibasa Posted February 14, 2017 Share Posted February 14, 2017 Usually it shall give you the reason why the message has been returned to sender. It could help us if you would make a screenshot of the email and post it here. Link to comment Share on other sites More sharing options...
gsc1ugs Posted February 15, 2017 Author Share Posted February 15, 2017 Your not really giving any answers, mail delivery wont tell you anything Link to comment Share on other sites More sharing options...
jetway Posted February 15, 2017 Share Posted February 15, 2017 (edited) This usually happens if the recipient email is not valid. Are you using any sort of email verification? Edited February 15, 2017 by jetway (see edit history) Link to comment Share on other sites More sharing options...
Geo Burlibasa Posted February 15, 2017 Share Posted February 15, 2017 It should have, check out this example: This is the mail system at host vps302661.ovh.net. I'm sorry to have to inform you that your message could not be delivered to one or more recipients. It's attached below. For further assistance, please send mail to postmaster. If you do so, please include this problem report. You can delete your own text from the attached returned message. The mail system <[email protected]>: connect to asdfg.com[176.74.176.187]:25: Connection refused In this case, the last line offers us the information we are searching for. Link to comment Share on other sites More sharing options...
gsc1ugs Posted February 15, 2017 Author Share Posted February 15, 2017 no, this is my email, in the admin section test email works, register on the site and [email protected] host p3nlsmtpcp-v01.prod.phx3.gdg [72.167.191.78] SMTP error from remote mail server after end of data: 552 5.2.0 daA0c3o9YQTQJ :: CPANEL :: Message rejected for spam or virus content :: Please include this entire message when contacting support :: v=2.1 cv=JMSby5+b c=1 sm=1 tr=0 p=d38yMxAe0rwA:10 a=Fod5uXh4JnYJdxn+39fmWw==:117 a=L9H7d07YOLsA:10 a=9cW_t1CCXrUA:10 a=s5jvgZ67dGcA:10 a=9+rZDBEiDlHhcck0kWbJtElFXBc=:19 a=Bqonjx0sHikA:10 a=nA7fFgI2jvIA:10 a=n2v9WMKugxEA:10 a=Q_3JpTnBAAAA:8 a=pGLkceISAAAA:8 a=9M2CtCGWAAAA:8 a=45EQ8vqzGvyexNP7QZcA:9 a=5HnyR5nvIWEb3zAe:21 a=drVt52oI8Ros6Gmz:21 a=QEXdDO2ut3YA:10 a=hStpIlFHz14A:10 a=opFBuFHl_ysA:10 a=SSmOFEACAAAA:8 a=E5N62GZer6efV-VtIfMA:9 a=PhRaUtHizCmaOuo5:21 a=aJZWuEKBVNjS7h5r:21 a=tW7OmdJDd2BBJMmF:21 a=_W_S_7VecoQA:10 a=bNl9LUUuYoSbfedpoLMA:9 a=B9XPf6vAMaA1YWT2:18 a=KQqxNPgzF0kA:10 a=SDxlr0CthG_4Zs9eCyOF:22 a=6kGIvZw6iX1k4Y-7sg4_:22 a=SNM1DU3VzOiLaDgBXfwN:22 a=zjWhRoSqWz9hl55Hdlzg:22 :: 100.00 Link to comment Share on other sites More sharing options...
Geo Burlibasa Posted February 15, 2017 Share Posted February 15, 2017 "Message rejected for spam or virus content" http://greenwireit.com/it-tech-support-articles/fix-godaddy-552-message-rejected-spam-virus-content/ Link to comment Share on other sites More sharing options...
gsc1ugs Posted February 15, 2017 Author Share Posted February 15, 2017 So anyone with gmail is spam? Link to comment Share on other sites More sharing options...
Geo Burlibasa Posted February 15, 2017 Share Posted February 15, 2017 No, it's about the message. Or probably your server was used for spam and now it is blacklisted Link to comment Share on other sites More sharing options...
gsc1ugs Posted February 15, 2017 Author Share Posted February 15, 2017 so if i use another email ? Link to comment Share on other sites More sharing options...
gsc1ugs Posted February 21, 2017 Author Share Posted February 21, 2017 Ok it seems gmails are not delivered, does this mean every gmail account? I ve just used a domain registered email and that worked, where do I fix the gmail mail error please? I tried to gmails both did not work Link to comment Share on other sites More sharing options...
Geo Burlibasa Posted February 21, 2017 Share Posted February 21, 2017 Contact your hosting provider, they will help you. It's something that only they can help you with. Link to comment Share on other sites More sharing options...
gsc1ugs Posted February 21, 2017 Author Share Posted February 21, 2017 You misunderstand, the same host allows [email protected] but not any gmails, are you saying gmails are flagged has spam via my prestashop? Link to comment Share on other sites More sharing options...
Geo Burlibasa Posted February 21, 2017 Share Posted February 21, 2017 I did not misunderstood. I am saying that Gmail may find your mail server as blacklisted. Not vice-versa (your mail server/prestashop finds gmail as spam). Link to comment Share on other sites More sharing options...
gsc1ugs Posted February 21, 2017 Author Share Posted February 21, 2017 What i dont get is, my other site has over 600 customers and most of them are gmail and never set has spam? have you any idea in cpanel where i could see this? Link to comment Share on other sites More sharing options...
Geo Burlibasa Posted February 21, 2017 Share Posted February 21, 2017 Your other site is on the same server? Link to comment Share on other sites More sharing options...
gsc1ugs Posted February 21, 2017 Author Share Posted February 21, 2017 (edited) Yes, same server, godaddy, same account, have multiple domains on same account Edited February 21, 2017 by gsc1ugs (see edit history) Link to comment Share on other sites More sharing options...
Geo Burlibasa Posted February 21, 2017 Share Posted February 21, 2017 Give me both domain names Link to comment Share on other sites More sharing options...
gsc1ugs Posted February 21, 2017 Author Share Posted February 21, 2017 www.clearvape.com this ones adult www.pikaboo.co.uk Link to comment Share on other sites More sharing options...
gsc1ugs Posted February 22, 2017 Author Share Posted February 22, 2017 Get anywhere? Link to comment Share on other sites More sharing options...
Geo Burlibasa Posted February 22, 2017 Share Posted February 22, 2017 No, I still suggest talking to godaddy support about this situation. It's not a problem from prestashop, but a problem from mail server. Link to comment Share on other sites More sharing options...
gsc1ugs Posted February 23, 2017 Author Share Posted February 23, 2017 What are you showing me? Link to comment Share on other sites More sharing options...
gsc1ugs Posted February 23, 2017 Author Share Posted February 23, 2017 apparently, my gmails are blocked has spam, big question, how i contact google for this, my host says everything fine, like i said [email protected] works Link to comment Share on other sites More sharing options...
gsc1ugs Posted February 23, 2017 Author Share Posted February 23, 2017 [email protected] host p3nlsmtpcp-v01.prod.phx3.gdg [72.167.191.78] SMTP error from remote mail server after end of data: 552 5.2.0 grOCcad2aQTQJ :: CPANEL :: Message rejected for spam or virus content :: Please include this entire message when contacting support :: v=2.1 cv=JMSby5+b c=1 sm=1 tr=0 p=d38yMxAe0rwA:10 a=Fod5uXh4JnYJdxn+39fmWw==:117 a=L9H7d07YOLsA:10 a=9cW_t1CCXrUA:10 a=s5jvgZ67dGcA:10 a=9+rZDBEiDlHhcck0kWbJtElFXBc=:19 a=Bqonjx0sHikA:10 a=nA7fFgI2jvIA:10 a=n2v9WMKugxEA:10 a=Q_3JpTnBAAAA:8 a=9M2CtCGWAAAA:8 a=MSBbzckHFKW8bTvbcYIA:9 a=-7-VlPgDKNgSVq4W:21 a=K_UGGq7qbE_D6McL:21 a=QEXdDO2ut3YA:10 a=opFBuFHl_ysA:10 a=SSmOFEACAAAA:8 a=0Qr8ojKgFTqP2N39ncQA:9 a=VNkRikxAuj9tWMOW:21 a=vf06UfdbAUMEXowp:21 a=trkpmSbSxgYYWxkC:21 a=_W_S_7VecoQA:10 a=aKYk8Aq7AnnChIfWx-kA:9 a=wY4CTweQSqttvlDN:18 a=KQqxNPgzF0kA:10 a=SDxlr0CthG_4Zs9eCyOF:22 a=SNM1DU3VzOiLaDgBXfwN:22 a=zjWhRoSqWz9hl55Hdlzg:22 :: 100.00 ok, contacted my host, created brand new email, still get same problem, my host sent its trying to have gmail send it.. the whole email is here Link to comment Share on other sites More sharing options...
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