Walrus Posted February 3, 2017 Share Posted February 3, 2017 Had to restore store from backup. Am now getting same error when I view some of the menu items in the back office. Can someone help finding a fix without having to reinstall Prestashop? Error: Warning on line 15280 in file /home3/userName/public_html/tools/htmlpurifier/HTMLPurifier.standalone.php [512] Base directory /home3/userName/public_html/cache/purifier does not exist, please create or change using %Cache.SerializerPath Prestashop 1.6.0.14 Thanks. Link to comment Share on other sites More sharing options...
lochot Posted February 3, 2017 Share Posted February 3, 2017 The error ask you to create a folder, can you log in with FTP and going to cache folder, then create a folder named purifier if it doesn't exist. 1 Link to comment Share on other sites More sharing options...
Walrus Posted February 3, 2017 Author Share Posted February 3, 2017 (edited) Was that all that was needed?...I'd just copied the complete purifier folder from another install and it worked. Hadn't got around to updating post. Best to create a new purifier folder in cache as suggested by PrestaShop Apprentice. Otherwise, you won't be able to log back into back office. Thanks. Edited February 3, 2017 by Walrus (see edit history) Link to comment Share on other sites More sharing options...
lochot Posted February 3, 2017 Share Posted February 3, 2017 Great news ! to mark as solved : Top right, go to 'my content' and click on your topic. Click on edit button, then click full editor, there you can edit the topic title and add solved. Link to comment Share on other sites More sharing options...
D-S Posted May 14, 2017 Share Posted May 14, 2017 Hello, I have the file purifier but I have the error displayed, possible to have help please Link to comment Share on other sites More sharing options...
lochot Posted May 15, 2017 Share Posted May 15, 2017 Hi D-S, can you paste here the error message ? (it is not a file but a folder, don't know if it help) Link to comment Share on other sites More sharing options...
D-S Posted May 15, 2017 Share Posted May 15, 2017 Hello lochot, here is the message, I am saving a modification on the customized text module:http://hpics.li/17e541d Link to comment Share on other sites More sharing options...
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