No Email is sent to customers - Totally lost - Help!

[flagseller]

Sorry the problem is different from the title. Now we found all the emails were actually sent but all sent to spam folders!

 

We use one gmail account to send all emails. We set the gmail account as the the store contact email address as well.

 

the email setting is

1. Use PHP's mail() function (recommended; works in most cases)

not SMTP

 

 

We also notice that all activities which need to send emails become extremely slow, for example, 

1. registration

2. confirm order

3. resend email (BO)

4. send comments(BO)

 

 

I tried setting _PS_DEBUG_PROFILING_', to true and attached the results here

It seems no problem with the time of database access  and file loading. The cpu loading is also okay.

 

 

Can any one explain to me what is the next step I should try?

Edited February 1, 2017 by flagseller (see edit history)

[flagseller]

We have figured it out now. We set up a google G suite account and use the SMTP option and now all things are back to normal now. Since we use digitalocean, we have to use 3rd party mail server and Gmail seems to be the best option. You have to pay $5 per month though ($4 with a voucher). But it is worth otherwise you have to maintain a mail server by yourselves. 

Edited February 1, 2017 by flagseller (see edit history)

[PrestaTechTBI]

Hi I'm also trying to set my domain email (that is directed to G suite) as my prestashop default email. Do you mind to share with us the SMTP settings used? Because we can't get it to work.