Quite desperate - FATAL ERROR

[volemak]

Hi,

 

We have a problem after restoring all the files via FTP.

 

Due a problem generating spam we had to download all the prestashop files from our web hosting and deleting them on the server. After that we tried to upload all the files again the website is not working anymore.

 

it launches this error:

 

Fatal error: Class 'Swift_ConnectionException' not found in /var/www/**oursite.com**/datos/web/tools/swift/Swift/BadResponseException.php on line 21

 

we can see the admin login page but when we introduce the user and pass it shows the same error message.

 

We are quite afraid because our shop had many articles and a personalized layout, and it will be terrible if we lost that.

 

Can you help us?

 

Version PRESTASHOP 1.6.1.4

 

Thank you

Edited January 28, 2017 by volemak (see edit history)

[joseantgv]

Hi,

 

We have a problem after restoring all the files via FTP.

 

Due a problem generating spam we had to download all the prestashop files from our web hosting and deleting them on the server. After that we tried to upload all the files again the website is not working anymore.

 

it launches this error:

 

Fatal error: Class 'Swift_ConnectionException' not found in /var/www/**oursite.com**/datos/web/tools/swift/Swift/BadResponseException.php on line 21

 

we can see the admin login page but when we introduce the user and pass it shows the same error message.

 

We are quite afraid because our shop had many articles and a personalized layout, and it will be terrible if we lost that.

 

Can you help us?

 

Version PRESTASHOP 1.6.1.4

 

Thank you

 

Upload folders /classes, /controllers and /tools from a fresh install of PS 1.6.1.4 and remove /cache/class_index.php.

Edited January 29, 2017 by joseantgv (see edit history)

[volemak]

thank you very much!!!

 

it worked perfectly, I owe you a beer