Jump to content

Shipping cost problems


kfripont

Recommended Posts

Hello

 

We have a problem with the shipping costs.

 

We only have 1 carrier with a standard shipping cost of €9 incl. tax.

 

With a number of products it is no problem and the shipping cost stays €9.

 

But with others the shipping cost multiplies. We just want the shipping cost to stay at €9, regardless of the number of products.

 

The website is http://www.laoliva.be .

 

Does anybody have an idea what the cause could be?

 

Thanks in advance!

Edited by kfripont (see edit history)
Link to comment
Share on other sites

Is you shipping fee based on total price or product weight? (it is configured at sipping carrier).

If you want the shipping to be fixed value, then make sure you have set price range or weight range for the shipping fee is big enough when you add many products it will still stay in the same range.

Link to comment
Share on other sites

Thanks for your reply:

 

The shipping fee is based on total price and is set from bigger or equal to 0 till smaller than 100000.

 

This is a range that will never be crossed, because the site is about olive oil.

 

Is there anything else that can be the problem?

 

Kind regards

Link to comment
Share on other sites

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
×
×
  • Create New...